{"id":2941,"date":"2024-09-27T09:59:58","date_gmt":"2024-09-27T07:59:58","guid":{"rendered":"https:\/\/viaadmin.org\/kontakt\/"},"modified":"2024-11-09T12:26:28","modified_gmt":"2024-11-09T11:26:28","slug":"kontakt","status":"publish","type":"page","link":"https:\/\/www.czvignette.com\/sk\/kontakt\/","title":{"rendered":"Kontakt"},"content":{"rendered":"\n<div class=\"wp-block-uagb-container uagb-block-71fc7b63 alignfull uagb-is-root-container\"><div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-uagb-info-box uagb-block-b568217e uagb-infobox__content-wrap uagb-infobox-icon-above-title uagb-infobox-image-valign-top\"><div class=\"uagb-ifb-content\"><div class=\"uagb-ifb-title-wrap\"><h1 class=\"uagb-ifb-title\">Kontaktujte n\u00e1s<\/h1><\/div><\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-1 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:15%\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:80%\"><style>\n.accordion-content {\n    display: none;\n    padding: 10px;\n    border: 1px solid #ccc;\n    border-top: none;\n}\n\n.accordion-header {\n    cursor: pointer;\n    padding: 10px;\n    border: 1px solid #ccc;\n    margin: 0;\nbackground-color:#fafafa;\nmargin-bottom:10px;\nborder-radius:3px;\npadding-right:50px;\nposition: relative;\nfont-size:110%;\n}\n.accordion-header .qs {\n\n}\n.arrow {\n    position: absolute;\n    right: 10px;\n    top: 10px;\n}\n\n.arrow-up {\n    transform: rotate(180deg);\n}\n<\/style>\n\n\n<script>\njQuery(document).ready(function(){\n    jQuery(\".accordion-header\").click(function() {\n        \/\/ Toggle the arrow direction of the clicked header\n        jQuery(this).children(\".arrow\").toggleClass(\"arrow-up\", !jQuery(this).next().is(\":visible\"));\n        \n        \/\/ Close previously opened content and reset their arrows\n        jQuery(\".accordion-content\").not(jQuery(this).next()).slideUp().prev().children(\".arrow\").removeClass(\"arrow-up\");\n        jQuery(\".accordion-content\").not(jQuery(this).next()).prev().find(\".arrow\").html(\"&#9660;\"); \/\/ Reset other arrows to down\n        \n        jQuery(this).next().slideToggle();\n        if(jQuery(this).next().is(\":visible\")) {\n            jQuery(this).find(\".arrow\").html(\"&#9660;\"); \/\/ Change to up arrow\n        } else {\n            jQuery(this).find(\".arrow\").html(\"&#9650;\"); \/\/ Change back to down arrow\n        }\n    });\n});\n<\/script>\n\n\n<div class=\"accordion\"><h4 class=\"accordion-header\"><span class=\"qs\">Nepri\u0161iel mi \u017eiadny email oh\u013eadom platby \u010di dokon\u010denia objedn\u00e1vky<\/span><span class=\"arrow\">&#9660;<\/span><\/h4>\n            <div class=\"accordion-content\">\n            <p>V pr\u00edpade, \u017ee je emailov\u00e1 adresa zadan\u00e1 spr\u00e1vne, si pros\u00edm skontrolujte zlo\u017eku so spamom, pr\u00edpadne \u010fal\u0161\u00edmi zlo\u017ekami, kam m\u00f4\u017eu informa\u010dn\u00e9 emaily by\u0165 doru\u010den\u00e9. V niektor\u00fdch pr\u00edpadoch nemus\u00edte email v be\u017enej po\u0161te n\u00e1js\u0165.<\/p>\n            <\/div><h4 class=\"accordion-header\"><span class=\"qs\">Urobil som chybu v zadan\u00ed registra\u010dnej zna\u010dky alebo krajiny<\/span><span class=\"arrow\">&#9660;<\/span><\/h4>\n            <div class=\"accordion-content\">\n            <p>Vo va\u0161om emaile po zaplaten\u00ed n\u00e1jdete odkaz na \u010fakovaciu str\u00e1nku. Ak objedn\u00e1vka nebola e\u0161te vybaven\u00e1, m\u00f4\u017eete zmeni\u0165 \u013eubovo\u013en\u00e9 \u00fadaje, vr\u00e1tane krajiny a \u010d\u00edsla registra\u010dnej zna\u010dky. Po dokon\u010den\u00ed objedn\u00e1vky u\u017e bohu\u017eia\u013e zmena nie je mo\u017en\u00e1 a je potrebn\u00e9 vytvori\u0165 nov\u00fa objedn\u00e1vku.<\/p>\n            <\/div><h4 class=\"accordion-header\"><span class=\"qs\">Chcem dia\u013eni\u010dn\u00fa zn\u00e1mku pre viac vozidiel naraz<\/span><span class=\"arrow\">&#9660;<\/span><\/h4>\n            <div class=\"accordion-content\">\n            <p>Pokia\u013e chcete zak\u00fapi\u0165 dia\u013eni\u010dn\u00fa zn\u00e1mku pre viac vozidiel naraz, kontaktujte n\u00e1s. Nie je nutn\u00e9 zad\u00e1va\u0165 ka\u017ed\u00fa registra\u010dn\u00fa zn\u00e1mku zvl\u00e1\u0161\u0165 - Vo va\u0161ej spr\u00e1ve uve\u010fte zoznam registra\u010dn\u00fdch zna\u010diek ktor\u00e9 chcete zaregistrova\u0165, d\u013a\u017eku pobytu na \u00fazem\u00ed \u0161t\u00e1tu (\u010di viacer\u00fdch \u0161t\u00e1tov) a d\u00e1tum za\u010diatku platnosti. <\/p>\n            <\/div><h4 class=\"accordion-header\"><span class=\"qs\">M\u00f4\u017eem zak\u00fapen\u00fa zn\u00e1mku stornova\u0165 alebo zmeni\u0165, ak sa zmenia moje cestovn\u00e9 pl\u00e1ny?<\/span><span class=\"arrow\">&#9660;<\/span><\/h4>\n            <div class=\"accordion-content\">\n            <p>Obvykle je elektronick\u00fd ticket viazan\u00e1 na konkr\u00e9tne vozidlo a \u010dasov\u00e9 obdobie a nem\u00f4\u017ee by\u0165 prenesen\u00e1 alebo zmenen\u00e1 po aktiv\u00e1cii. V pr\u00edpade chyby pri zad\u00e1van\u00ed \u00fadajov alebo in\u00fdch v\u00fdnimo\u010dn\u00fdch situ\u00e1ci\u00e1ch je najlep\u0161ie \u010do n\u00e1s najsk\u00f4r kontaktova\u0165<\/p>\n            <\/div><h4 class=\"accordion-header\"><span class=\"qs\">Pri\u0161la mi pokuta kv\u00f4li nezaplatenej dia\u013eni\u010dnej zn\u00e1mke<\/span><span class=\"arrow\">&#9660;<\/span><\/h4>\n            <div class=\"accordion-content\">\n            <p>Zatia\u013e sme sa nestretli s pr\u00edpadom, ke\u010f by pokuta nebola opr\u00e1vnen\u00e1. V drvivej v\u00e4\u010d\u0161ine pr\u00edpadov je d\u00f4vodom nespr\u00e1vne vyplnen\u00fd niektor\u00fd z \u00fadajov. Odpor\u00fa\u010dame pokutu uhradi\u0165, preto\u017ee sankcie v pr\u00edpade nezaplatenia m\u00f4\u017eu by\u0165 ove\u013ea vy\u0161\u0161ie.<\/p>\n            <\/div><h4 class=\"accordion-header\"><span class=\"qs\">\u010co je servisn\u00fd poplatok<\/span><span class=\"arrow\">&#9660;<\/span><\/h4>\n            <div class=\"accordion-content\">\n            <p>Servisn\u00fd poplatok sl\u00fa\u017ei na pokrytie n\u00e1kladov na slu\u017ebu, vr\u00e1tane n\u00e1kladov na zabezpe\u010denie technickej podpory, slu\u017eieb osobnej podpory, ru\u010dn\u00e9ho overenia objedn\u00e1vky a n\u00e1kladov na marketing.<\/p>\n            <\/div><h4 class=\"accordion-header\"><span class=\"qs\">P\u00ed\u0161ete, \u017ee dia\u013eni\u010dn\u00fa zn\u00e1mku obdr\u017e\u00edm do 3 min\u00fat, st\u00e1le mi ni\u010d nepri\u0161lo. Pre\u010do?<\/span><span class=\"arrow\">&#9660;<\/span><\/h4>\n            <div class=\"accordion-content\">\n            <p>Uveden\u00fa dobu sa sna\u017e\u00edme dodr\u017ea\u0165 v maxim\u00e1lnej mo\u017enej miere. Prioritu maj\u00fa slu\u017eby s platnos\u0165ou odo dne\u0161ka. Av\u0161ak z d\u00f4vodov, ktor\u00e9 nem\u00f4\u017eeme ovplyvni\u0165 (v\u00fdpadky platobn\u00fdch br\u00e1n, \u0161t\u00e1tnych webov\u00fdch slu\u017eieb), sa m\u00f4\u017ee vo v\u00fdnimo\u010dn\u00fdch pr\u00edpadoch registr\u00e1cia pred\u013a\u017ei\u0165. Tie\u017e odpor\u00fa\u010dame d\u00f4kladne skontrolova\u0165 va\u0161e spr\u00e1vne zadanie emailovej adresy. V pr\u00edpade, \u017ee ste emailov\u00fa adresu zadali spr\u00e1vne, pros\u00edm sledujte str\u00e1nku, ktor\u00e1 sa zobrazila po zak\u00fapen\u00ed. Tu n\u00e1jdete aktu\u00e1lne inform\u00e1cie vr\u00e1tane stavu, v ktorom sa objedn\u00e1vka nach\u00e1dza.<\/p>\n            <\/div><h4 class=\"accordion-header\"><span class=\"qs\">Chcem zru\u0161i\u0165 svoju objedn\u00e1vku<\/span><span class=\"arrow\">&#9660;<\/span><\/h4>\n            <div class=\"accordion-content\">\n            <p>Pod\u013ea obchodn\u00fdch podmienok je mo\u017en\u00e9 refundova\u0165 objedn\u00e1vku pred za\u010diatkom pr\u00e1c na va\u0161ej objedn\u00e1vke. V pr\u00edpade, ke\u010f je objedn\u00e1vka dokon\u010den\u00e1, refund\u00e1cia nie je mo\u017en\u00e1.<\/p>\n            <\/div><h4 class=\"accordion-header\"><span class=\"qs\">Moje cestovn\u00e9 pl\u00e1ny sa zmenili a chcem zmeni\u0165 d\u00e1tum registr\u00e1cie<\/span><span class=\"arrow\">&#9660;<\/span><\/h4>\n            <div class=\"accordion-content\">\n            <p>V pr\u00edpade, \u017ee bola slu\u017eba pre v\u00e1s u\u017e zaregistrovan\u00e1, nie je bohu\u017eia\u013e mo\u017en\u00e9 platnos\u0165 zmeni\u0165 a je nutn\u00e9 zak\u00fapi\u0165 slu\u017ebu znova<\/p>\n            <\/div><h4 class=\"accordion-header\"><span class=\"qs\">Rozmyslel som si to a chcem vr\u00e1ti\u0165 peniaze<\/span><span class=\"arrow\">&#9660;<\/span><\/h4>\n            <div class=\"accordion-content\">\n            <p>Slu\u017ebu je mo\u017en\u00e9 zru\u0161i\u0165 aj po zaplaten\u00ed, a to do doby pred za\u010diatkom spracovania objedn\u00e1vky. Najr\u00fdchlej\u0161\u00ed sp\u00f4sob je cez odkaz \u201ezru\u0161enie objedn\u00e1vky\u201c na str\u00e1nke s detailom va\u0161ej objedn\u00e1vky. Tam tie\u017e n\u00e1jdete aktu\u00e1lny stav objedn\u00e1vky vr\u00e1tane inform\u00e1cie o mo\u017enostiach zru\u0161enia. Pokia\u013e adresu str\u00e1nky nepozn\u00e1te, m\u00f4\u017eete si ju jednoducho zisti\u0165 vyh\u013eadan\u00edm v\u00e1\u0161ho emailu zadan\u00e9ho v objedn\u00e1vke.<\/p>\n            <\/div><h4 class=\"accordion-header\"><span class=\"qs\">Kedy bude aktivovan\u00e1 moja dia\u013eni\u010dn\u00e1 zn\u00e1mka<\/span><span class=\"arrow\">&#9660;<\/span><\/h4>\n            <div class=\"accordion-content\">\n            <p>Ak sa platnos\u0165 dia\u013eni\u010dnej zn\u00e1mky za\u010d\u00edna za viac ako 1 de\u0148, aktivujeme v\u00e1m ju do 1 d\u0148a pred za\u010diatkom platnosti. Ak je d\u00e1tum platnosti dia\u013eni\u010dnej zn\u00e1mky v ten ist\u00fd de\u0148, nasleduj\u00faci de\u0148 alebo ste si zak\u00fapili slu\u017ebu s prednostn\u00fdm spracovan\u00edm, aktivujeme v\u00e1m slu\u017ebu ihne\u010f po zak\u00fapen\u00ed - ak je v\u0161etko v poriadku z h\u013eadiska va\u0161ich \u00fadajov, sna\u017e\u00edme sa aktivova\u0165 do 3 min\u00fat od prijatia platby.<\/p>\n            <\/div><\/div><script type=\"application\/ld+json\">\n    {\n      \"@context\": \"https:\/\/schema.org\",\n      \"@type\": \"FAQPage\",\n      \"mainEntity\": [{\n        \"@type\": \"Question\",\n        \"name\": \"Nepri\u0161iel mi \u017eiadny email oh\u013eadom platby \u010di dokon\u010denia objedn\u00e1vky\",\n        \"acceptedAnswer\": {\n          \"@type\": \"Answer\",\n          \"text\": \"V pr\u00edpade, \u017ee je emailov\u00e1 adresa zadan\u00e1 spr\u00e1vne, si pros\u00edm skontrolujte zlo\u017eku so spamom, pr\u00edpadne \u010fal\u0161\u00edmi zlo\u017ekami, kam m\u00f4\u017eu informa\u010dn\u00e9 emaily by\u0165 doru\u010den\u00e9. V niektor\u00fdch pr\u00edpadoch nemus\u00edte email v be\u017enej po\u0161te n\u00e1js\u0165.\"\n        }\n      },{\n        \"@type\": \"Question\",\n        \"name\": \"Urobil som chybu v zadan\u00ed registra\u010dnej zna\u010dky alebo krajiny\",\n        \"acceptedAnswer\": {\n          \"@type\": \"Answer\",\n          \"text\": \"Vo va\u0161om emaile po zaplaten\u00ed n\u00e1jdete odkaz na \u010fakovaciu str\u00e1nku. Ak objedn\u00e1vka nebola e\u0161te vybaven\u00e1, m\u00f4\u017eete zmeni\u0165 \u013eubovo\u013en\u00e9 \u00fadaje, vr\u00e1tane krajiny a \u010d\u00edsla registra\u010dnej zna\u010dky. Po dokon\u010den\u00ed objedn\u00e1vky u\u017e bohu\u017eia\u013e zmena nie je mo\u017en\u00e1 a je potrebn\u00e9 vytvori\u0165 nov\u00fa objedn\u00e1vku.\"\n        }\n      },{\n        \"@type\": \"Question\",\n        \"name\": \"Chcem dia\u013eni\u010dn\u00fa zn\u00e1mku pre viac vozidiel naraz\",\n        \"acceptedAnswer\": {\n          \"@type\": \"Answer\",\n          \"text\": \"Pokia\u013e chcete zak\u00fapi\u0165 dia\u013eni\u010dn\u00fa zn\u00e1mku pre viac vozidiel naraz, kontaktujte n\u00e1s. Nie je nutn\u00e9 zad\u00e1va\u0165 ka\u017ed\u00fa registra\u010dn\u00fa zn\u00e1mku zvl\u00e1\u0161\u0165 - Vo va\u0161ej spr\u00e1ve uve\u010fte zoznam registra\u010dn\u00fdch zna\u010diek ktor\u00e9 chcete zaregistrova\u0165, d\u013a\u017eku pobytu na \u00fazem\u00ed \u0161t\u00e1tu (\u010di viacer\u00fdch \u0161t\u00e1tov) a d\u00e1tum za\u010diatku platnosti. \"\n        }\n      },{\n        \"@type\": \"Question\",\n        \"name\": \"M\u00f4\u017eem zak\u00fapen\u00fa zn\u00e1mku stornova\u0165 alebo zmeni\u0165, ak sa zmenia moje cestovn\u00e9 pl\u00e1ny?\",\n        \"acceptedAnswer\": {\n          \"@type\": \"Answer\",\n          \"text\": \"Obvykle je elektronick\u00fd ticket viazan\u00e1 na konkr\u00e9tne vozidlo a \u010dasov\u00e9 obdobie a nem\u00f4\u017ee by\u0165 prenesen\u00e1 alebo zmenen\u00e1 po aktiv\u00e1cii. V pr\u00edpade chyby pri zad\u00e1van\u00ed \u00fadajov alebo in\u00fdch v\u00fdnimo\u010dn\u00fdch situ\u00e1ci\u00e1ch je najlep\u0161ie \u010do n\u00e1s najsk\u00f4r kontaktova\u0165\"\n        }\n      },{\n        \"@type\": \"Question\",\n        \"name\": \"Pri\u0161la mi pokuta kv\u00f4li nezaplatenej dia\u013eni\u010dnej zn\u00e1mke\",\n        \"acceptedAnswer\": {\n          \"@type\": \"Answer\",\n          \"text\": \"Zatia\u013e sme sa nestretli s pr\u00edpadom, ke\u010f by pokuta nebola opr\u00e1vnen\u00e1. V drvivej v\u00e4\u010d\u0161ine pr\u00edpadov je d\u00f4vodom nespr\u00e1vne vyplnen\u00fd niektor\u00fd z \u00fadajov. Odpor\u00fa\u010dame pokutu uhradi\u0165, preto\u017ee sankcie v pr\u00edpade nezaplatenia m\u00f4\u017eu by\u0165 ove\u013ea vy\u0161\u0161ie.\"\n        }\n      },{\n        \"@type\": \"Question\",\n        \"name\": \"\u010co je servisn\u00fd poplatok\",\n        \"acceptedAnswer\": {\n          \"@type\": \"Answer\",\n          \"text\": \"Servisn\u00fd poplatok sl\u00fa\u017ei na pokrytie n\u00e1kladov na slu\u017ebu, vr\u00e1tane n\u00e1kladov na zabezpe\u010denie technickej podpory, slu\u017eieb osobnej podpory, ru\u010dn\u00e9ho overenia objedn\u00e1vky a n\u00e1kladov na marketing.\"\n        }\n      },{\n        \"@type\": \"Question\",\n        \"name\": \"P\u00ed\u0161ete, \u017ee dia\u013eni\u010dn\u00fa zn\u00e1mku obdr\u017e\u00edm do 3 min\u00fat, st\u00e1le mi ni\u010d nepri\u0161lo. Pre\u010do?\",\n        \"acceptedAnswer\": {\n          \"@type\": \"Answer\",\n          \"text\": \"Uveden\u00fa dobu sa sna\u017e\u00edme dodr\u017ea\u0165 v maxim\u00e1lnej mo\u017enej miere. Prioritu maj\u00fa slu\u017eby s platnos\u0165ou odo dne\u0161ka. Av\u0161ak z d\u00f4vodov, ktor\u00e9 nem\u00f4\u017eeme ovplyvni\u0165 (v\u00fdpadky platobn\u00fdch br\u00e1n, \u0161t\u00e1tnych webov\u00fdch slu\u017eieb), sa m\u00f4\u017ee vo v\u00fdnimo\u010dn\u00fdch pr\u00edpadoch registr\u00e1cia pred\u013a\u017ei\u0165. Tie\u017e odpor\u00fa\u010dame d\u00f4kladne skontrolova\u0165 va\u0161e spr\u00e1vne zadanie emailovej adresy. V pr\u00edpade, \u017ee ste emailov\u00fa adresu zadali spr\u00e1vne, pros\u00edm sledujte str\u00e1nku, ktor\u00e1 sa zobrazila po zak\u00fapen\u00ed. Tu n\u00e1jdete aktu\u00e1lne inform\u00e1cie vr\u00e1tane stavu, v ktorom sa objedn\u00e1vka nach\u00e1dza.\"\n        }\n      },{\n        \"@type\": \"Question\",\n        \"name\": \"Chcem zru\u0161i\u0165 svoju objedn\u00e1vku\",\n        \"acceptedAnswer\": {\n          \"@type\": \"Answer\",\n          \"text\": \"Pod\u013ea obchodn\u00fdch podmienok je mo\u017en\u00e9 refundova\u0165 objedn\u00e1vku pred za\u010diatkom pr\u00e1c na va\u0161ej objedn\u00e1vke. V pr\u00edpade, ke\u010f je objedn\u00e1vka dokon\u010den\u00e1, refund\u00e1cia nie je mo\u017en\u00e1.\"\n        }\n      },{\n        \"@type\": \"Question\",\n        \"name\": \"Moje cestovn\u00e9 pl\u00e1ny sa zmenili a chcem zmeni\u0165 d\u00e1tum registr\u00e1cie\",\n        \"acceptedAnswer\": {\n          \"@type\": \"Answer\",\n          \"text\": \"V pr\u00edpade, \u017ee bola slu\u017eba pre v\u00e1s u\u017e zaregistrovan\u00e1, nie je bohu\u017eia\u013e mo\u017en\u00e9 platnos\u0165 zmeni\u0165 a je nutn\u00e9 zak\u00fapi\u0165 slu\u017ebu znova\"\n        }\n      },{\n        \"@type\": \"Question\",\n        \"name\": \"Rozmyslel som si to a chcem vr\u00e1ti\u0165 peniaze\",\n        \"acceptedAnswer\": {\n          \"@type\": \"Answer\",\n          \"text\": \"Slu\u017ebu je mo\u017en\u00e9 zru\u0161i\u0165 aj po zaplaten\u00ed, a to do doby pred za\u010diatkom spracovania objedn\u00e1vky. Najr\u00fdchlej\u0161\u00ed sp\u00f4sob je cez odkaz \u201ezru\u0161enie objedn\u00e1vky\u201c na str\u00e1nke s detailom va\u0161ej objedn\u00e1vky. Tam tie\u017e n\u00e1jdete aktu\u00e1lny stav objedn\u00e1vky vr\u00e1tane inform\u00e1cie o mo\u017enostiach zru\u0161enia. Pokia\u013e adresu str\u00e1nky nepozn\u00e1te, m\u00f4\u017eete si ju jednoducho zisti\u0165 vyh\u013eadan\u00edm v\u00e1\u0161ho emailu zadan\u00e9ho v objedn\u00e1vke.\"\n        }\n      },{\n        \"@type\": \"Question\",\n        \"name\": \"Kedy bude aktivovan\u00e1 moja dia\u013eni\u010dn\u00e1 zn\u00e1mka\",\n        \"acceptedAnswer\": {\n          \"@type\": \"Answer\",\n          \"text\": \"Ak sa platnos\u0165 dia\u013eni\u010dnej zn\u00e1mky za\u010d\u00edna za viac ako 1 de\u0148, aktivujeme v\u00e1m ju do 1 d\u0148a pred za\u010diatkom platnosti. Ak je d\u00e1tum platnosti dia\u013eni\u010dnej zn\u00e1mky v ten ist\u00fd de\u0148, nasleduj\u00faci de\u0148 alebo ste si zak\u00fapili slu\u017ebu s prednostn\u00fdm spracovan\u00edm, aktivujeme v\u00e1m slu\u017ebu ihne\u010f po zak\u00fapen\u00ed - ak je v\u0161etko v poriadku z h\u013eadiska va\u0161ich \u00fadajov, sna\u017e\u00edme sa aktivova\u0165 do 3 min\u00fat od prijatia platby.\"\n        }\n      }\n      ]\n    }\n    <\/script>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:15%\"><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-2 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:15%\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:80%\"><a id=\"fnd\" name=\"fnd\"><\/a><h2>Ur\u010denie stavu objedn\u00e1vky<\/h2><p>Ak ste z nejak\u00e9ho d\u00f4vodu nedostali e-mail t\u00fdkaj\u00faci sa va\u0161ej objedn\u00e1vky, tu je odkaz na kontrolu aktu\u00e1lneho stavu va\u0161ej objedn\u00e1vky.  <\/p><form action=\"?#fnd\" method=\"post\"><div class=\"column\"><strong>Krajina registr\u00e1cie vozidla<\/strong><br\/ ><input style=\"width:100%;\"  value=\"\"  maxlength=\"2\" required   minlength=\"2\"  class=\"wpcf7-form-control wpcf7-text\"  id=\"czm\" aria-required=\"true\" type=\"text\" name=\"czm\" placeholder=\"CZ,SK,DE,AT...\" \/><\/div><div class=\"column\"><strong>Eviden\u010dn\u00e9 \u010d\u00edslo vozidla<\/strong><br\/ ><input  style=\"width:100%;\"  value=\"\" minlength=\"4\" maxlength=\"10\"  required class=\"wpcf7-form-control wpcf7-text\"  id=\"cplate\" aria-required=\"true\" type=\"text\" name=\"cplate\" placeholder=\"9A41234\" \/><\/div><div class=\"column one-half \"><strong>E-mail pou\u017eit\u00fd na objedn\u00e1vanie<\/strong><br\/ ><input  style=\"width:100%;\"   value=\"\"  minlength=\"4\"  required class=\"wpcf7-form-control wpcf7-text\"  id=\"cemail\" aria-required=\"true\" type=\"text\" name=\"cemail\" placeholder=\"example@gmail.com\" \/><\/div><div class=\"column\"><input  style=\"width:100%;\" class=\"wpcf7-form-control wpcf7-submit has-spinner\" disabled type=\"submit\" id=\"sa\" value=\"N\u00e1js\u0165 objedn\u00e1vku\"><\/div><input type=\"hidden\" name=\"cpt\" id=\"cpt\" \/><\/form><br style=\"clear:both;\" \/><br \/><br \/><br \/><script>\njQuery(document).ready(function() {\n    setTimeout(function() {\n       jQuery('#cpt').val('MTc3ODk4MjY0Mg==');\n   jQuery('#sa').removeAttr('disabled');\n    }, 5000); \n});\n<\/script><h2>Z\u00e1kazn\u00edcka podpora<\/h2><style>\n.accordion-content2 {\n    display: none;\n    padding: 10px;\n    border: 1px solid #ccc;\n    border-top: none;\n}\n            \n.accordion-header2 {\n    cursor: pointer;\n    padding: 10px;\n    border: 1px solid #ccc;\n    margin: 0;\nbackground-color:#fafafa;\nmargin-bottom:10px;\nborder-radius:3px;\npadding-right:50px;\nposition: relative;\nfont-size:110%;\n}\n.accordion-header2 .qs {\n            \n}\n.arrow2 {\n    position: absolute;\n    right: 10px;\n    top: 10px;\n}\n            \n.arrow-up2 {\n    transform: rotate(180deg);\n}\n<\/style>\n            \n            \n<script>\njQuery(document).ready(function(){\n    jQuery(\".accordion-header2\").click(function() {\n        \/\/ Toggle the arrow direction of the clicked header\n        jQuery(this).children(\".arrow2\").toggleClass(\"arrow-up2\", !jQuery(this).next().is(\":visible\"));\n            \n        \/\/ Close previously opened content and reset their arrows\n        jQuery(\".accordion-content2\").not(jQuery(this).next()).slideUp().prev().children(\".arrow2\").removeClass(\"arrow-up2\");\n        jQuery(\".accordion-content2\").not(jQuery(this).next()).prev().find(\".arrow2\").html(\"&#9660;\"); \/\/ Reset other arrows to down\n            \n        jQuery(this).next().slideToggle();\n        if(jQuery(this).next().is(\":visible\")) {\n            jQuery(this).find(\".arrow2\").html(\"&#9660;\"); \/\/ Change to up arrow\n        } else {\n            jQuery(this).find(\".arrow2\").html(\"&#9650;\"); \/\/ Change back to down arrow\n        }\n    });\n});\n<\/script>\n            \n            \n<div class=\"accordion2\"><h4 class=\"accordion-header2\"><span class=\"qs2\">Neobdr\u017eal som \u017eiadne potvrdenie objedn\u00e1vky<\/span><span class=\"arrow2\">&#9660;<\/span><\/h4>\n            <div class=\"accordion-content2\">\n            <p>Slu\u017ebu pre v\u00e1s za\u010d\u00edname registrova\u0165 cca 12 hod\u00edn pred za\u010diatkom platnosti. V pr\u00edpade za\u010diatku platnosti v ten ist\u00fd de\u0148 do 5 min\u00fat od prijatia platby.\n Ak si prajete obdr\u017ea\u0165 aktiva\u010dn\u00e9 \u00fadaje okam\u017eite, na adrese, ktor\u00fa sme v\u00e1m poslali v prvom emaile, m\u00f4\u017eete registr\u00e1ciu ihne\u010f od\u0161tartova\u0165. \nM\u00f4\u017ee sa sta\u0165, \u017ee v\u00e1m nedoraz\u00ed ani email s potvrden\u00edm prijatia platby (napr\u00edklad v\u010faka chybn\u00e9mu uvedeniu emailovej adresy) V takom pr\u00edpade sa pros\u00edm:<br \/> \n- najprv pozrite do svojej zlo\u017eky so spamom<br \/> \n- pokia\u013e ani tu nen\u00e1jdete \u017eiadnu inform\u00e1ciu od n\u00e1s, cez vy\u0161\u0161ie uveden\u00fd formul\u00e1r sa pok\u00faste n\u00e1js\u0165 svoju objedn\u00e1vku<br \/> \n- na n\u00e1jdenej str\u00e1nke potom m\u00f4\u017eete opravi\u0165 svoju emailov\u00fa adresu a sledova\u0165 stav objedn\u00e1vky<br \/><br \/> \n \nV pr\u00edpade, \u017ee sa v\u00e1m nedar\u00ed n\u00e1js\u0165 va\u0161u adresu pre spr\u00e1vu objedn\u00e1vku, n\u00e1s kedyko\u013evek kontaktujte<br \/> \n\n<br \/><a href=\"#cform\" onclick=\"document.getElementById('cform').style.display='';\">Kontaktova\u0165 z\u00e1kazn\u00edcku podporu<\/a><\/p>\n            <\/div><h4 class=\"accordion-header2\"><span class=\"qs2\">Chcem zmeni\u0165 svoje registra\u010dn\u00e9 \u00fadaje<\/span><span class=\"arrow2\">&#9660;<\/span><\/h4>\n            <div class=\"accordion-content2\">\n            <p>Slu\u017ebu pre v\u00e1s za\u010d\u00edname registrova\u0165 cca 12 hod\u00edn pred za\u010diatkom platnosti. V pr\u00edpade za\u010diatku platnosti v ten ist\u00fd de\u0148 do 5 min\u00fat od prijatia platby.\nDo tej doby je mo\u017en\u00e9 \u00fadaje meni\u0165 prostredn\u00edctvom str\u00e1nky s detailmi objedn\u00e1vky. T\u00fato adresu n\u00e1jdete v ka\u017edom emaile, ktor\u00fd od n\u00e1s dostanete.\n\nPokia\u013e v\u00e1m nedorazil ani email s potvrden\u00edm prijatia platby (napr\u00edklad v\u010faka chybn\u00e9mu uvedeniu emailovej adresy). V takom pr\u00edpade sa pros\u00edm:<br \/> \n- najprv pozrite do svojej zlo\u017eky so spamom<br \/> \n- pokia\u013e ani tu nen\u00e1jdete \u017eiadnu inform\u00e1ciu od n\u00e1s, cez vy\u0161\u0161ie uveden\u00fd formul\u00e1r (Zistenie stavu objedn\u00e1vky) sa pok\u00faste n\u00e1js\u0165 svoju objedn\u00e1vku<br \/> \n- na n\u00e1jdenej str\u00e1nke potom m\u00f4\u017eete dodato\u010dne upravi\u0165 svoje \u00fadaje a sledova\u0165 stav objedn\u00e1vky<br \/> \n<br \/> V pr\u00edpade, \u017ee va\u0161a objedn\u00e1vka u\u017e bola spracovan\u00e1, nie je mo\u017en\u00e1 zmena ak\u00fdchko\u013evek \u00fadajov. Upozor\u0148ujeme, \u017ee v pr\u00edpade chybne uveden\u00fdch \u00fadajov (najm\u00e4 krajina registr\u00e1cie vozidla, \u0160PZ, d\u00e1tum platnosti)\n je dia\u013eni\u010dn\u00e1 zn\u00e1mka neplatn\u00e1, a je potrebn\u00e9 slu\u017ebu zak\u00fapi\u0165 znovu.<br \/> \n\u010eakujeme za pochopenie.\n\n<\/p>\n            <\/div><h4 class=\"accordion-header2\"><span class=\"qs2\">Platba odi\u0161la z m\u00f4jho \u00fa\u010dtu, ale nedostal som \u017eiadny e-mail<\/span><span class=\"arrow2\">&#9660;<\/span><\/h4>\n            <div class=\"accordion-content2\">\n            <p>Ako je uveden\u00e9 v na\u0161ich obchodn\u00fdch podmienkach, slu\u017ebu za\u010dneme spracov\u00e1va\u0165 hne\u010f, ako platba doraz\u00ed do syst\u00e9mu.D\u00f4vodov, pre\u010do platba nebola prip\u00edsan\u00e1, m\u00f4\u017ee by\u0165 nieko\u013eko. Od toho, \u017ee va\u0161a bankov\u00e1 in\u0161tit\u00facia odoslala platbu neskoro, a\u017e po technick\u00e9 probl\u00e9my. Jednoducho povedan\u00e9, k\u00fdm neuvid\u00edme platbu v na\u0161om syst\u00e9me, nepova\u017eujeme objedn\u00e1vku z va\u0161ej strany za dokon\u010den\u00fa. Podnik\u00e1me v\u0161etky mo\u017en\u00e9 kroky na spr\u00e1vne sp\u00e1rovanie v\u0161etk\u00fdch prijat\u00fdch platieb, \u010doho v\u00fdsledkom je chybovos\u0165 na \u00farovni stot\u00edn percenta. Ak do maxim\u00e1lne 1 hodiny od prijatia platby nedostanete e-mail s inform\u00e1ciou, \u017ee platba bola prijat\u00e1 (skontrolujte si aj prie\u010dinok so spamom), okam\u017eite n\u00e1s kontaktujte. Len tak m\u00f4\u017eeme zabezpe\u010di\u0165 bezprobl\u00e9mov\u00fd priebeh va\u0161ej objedn\u00e1vky. Upozor\u0148ujeme, \u017ee na objedn\u00e1vke za\u010dneme pracova\u0165 a\u017e po prijat\u00ed platby do syst\u00e9mu, nie po odoslan\u00ed (alebo jednoducho zablokovan\u00ed) platby na strane z\u00e1kazn\u00edka. Nezodpoved\u00e1me za pr\u00edpadn\u00e9 \u0161kody vzniknut\u00e9 pred prijat\u00edm platby. \u010eakujeme v\u00e1m za pochopenie.<\/p>\n            <\/div><h4 class=\"accordion-header2\"><span class=\"qs2\">Dostal som pokutu, aj ke\u010f som zaplatil dia\u013eni\u010dn\u00fa zn\u00e1mku<\/span><span class=\"arrow2\">&#9660;<\/span><\/h4>\n            <div class=\"accordion-content2\">\n            <p>Je n\u00e1m naozaj \u013e\u00fato, pokia\u013e t\u00e1to situ\u00e1cia nastala. Rob\u00edme maximum pre to, aby t\u00e1to situ\u00e1cia nenastala, vr\u00e1tane n\u00e1sobn\u00e9ho overovania d\u00e1t od klientov. Pred \u010fal\u0161\u00edm postupom si pros\u00edm skontrolujte nasleduj\u00face:<br \/> \n<ul> \n<li> \u010di va\u0161e poskytnut\u00e9 inform\u00e1cie pri registr\u00e1cii presne s\u00fahlasia s t\u00fdm, \u010do m\u00e1te uveden\u00e9 na zna\u010dke automobilu.<\/li> \n<li> \u010di d\u00e1tum a \u010das, kedy bolo pochybenie zisten\u00e9, nie je predt\u00fdm, ako bola va\u0161a dia\u013eni\u010dn\u00e1 zn\u00e1mka aktivovan\u00e1 (rozhoduj\u00faci je d\u00e1tum aktiv\u00e1cie slu\u017eby, nie d\u00e1tum prijatia platby).<\/li> \n<li> \u010di ste dia\u013eni\u010dn\u00fa zn\u00e1mku nepou\u017eil pre vjazd do \u00fasekov, na ktor\u00e9 sa slu\u017eba nevz\u0165ahuje (samostane platen\u00e9 m\u00fdto \u00faseky, tunely at\u010f)<\/li> \n<li> \u010di ste slu\u017ebu na zak\u00fapenie dia\u013eni\u010dnej zn\u00e1mky vyu\u017eili skuto\u010dne od na\u0161ej spolo\u010dnosti<\/li> \n<\/ul> \nV pr\u00edpade, \u017ee vy\u0161\u0161ie uveden\u00e9 skuto\u010dnosti s\u00fa z va\u0161ej strany v poriadku, postupujte nasledovne:<br \/><br \/> \n<ul> \n<li> pripravte si v\u0161etky emaily, ktor\u00e9 ste od n\u00e1s dostali<\/li> \n<li> pripravte si v\u0161etky emaily, ktor\u00e9 ste dostali oh\u013eadom pokuty<\/li> \n<\/ul> \nTieto materi\u00e1ly potom za\u0161lite ako nov\u00fa po\u017eiadavku na na\u0161u z\u00e1kazn\u00edcku podporu na dorie\u0161enie. V ka\u017edom pr\u00edpade odpor\u00fa\u010dame pokutu uhradi\u0165 v \u010do najkrat\u0161om mo\u017enom \u010dase po obdr\u017ean\u00ed v\u00fdzvy.\nVo v\u00e4\u010d\u0161ine pr\u00edpadov je zaslan\u00e1 v\u00fdzva na zaplatenie opr\u00e1vnen\u00e1. V pr\u00edpade, \u017ee v\u00e1\u0161 pr\u00edpad bude odovzdan\u00fd k \u010fal\u0161iemu rie\u0161eniu, je spravidla v\u00fd\u0161ka pokuty n\u00e1sobne vy\u0161\u0161ia.\n\n<br \/><br \/><a href=\"#cform\" onclick=\"document.getElementById('cform').style.display='';\">Kontaktova\u0165 z\u00e1kazn\u00edcku podporu<\/a><\/p>\n            <\/div><h4 class=\"accordion-header2\"><span class=\"qs2\">M\u00e1m na v\u00e1s \u010fal\u0161iu ot\u00e1zku.<\/span><span class=\"arrow2\">&#9660;<\/span><\/h4>\n            <div class=\"accordion-content2\">\n            <p>Ak \u017eiadna z odpoved\u00ed nevyhovuje va\u0161im po\u017eiadavk\u00e1m, m\u00f4\u017eete n\u00e1s kedyko\u013evek kontaktova\u0165 a my sa v\u00e1m radi budeme venova\u0165.<br \/><br \/><a href=\"#cform\" onclick=\"document.getElementById('cform').style.display='';\">Kontaktova\u0165 z\u00e1kazn\u00edcku podporu<\/a><\/p>\n            <\/div><\/div><div id=\"cform\" style=\"display:none;\"><br style=\"clear:both;\" \/><h2>E-mailov\u00e1 podpora<\/h2><script type=\"text\/javascript\">\n        function decodeEmail(encodedLocalPart, encodedDomainPart, indices) {\n            const localPart = atob(encodedLocalPart).split('');\n            const domainPart = atob(encodedDomainPart).split('');\n\n            \/\/ Reconstruct the email address using the provided indices\n            const originalLocalPart = indices.local.map(index => localPart[index]).join('');\n            const originalDomainPart = indices.domain.map(index => domainPart[index]).join('');\n\n            const email = originalLocalPart + \"@\" + originalDomainPart;\n            document.getElementById('email').innerText = email;\n        }\n    <\/script><p>Ak chcete po\u017eiada\u0165 o z\u00e1kazn\u00edcku podporu, m\u00f4\u017eete posla\u0165 e-mail na ni\u017e\u0161ie uveden\u00fa adresu:<\/p><div style=\"text-align:center;padding:20px 0 50px 0;font-size:150%;\nfont-weight:bold;\"><a id=\"email-link\" href=\"\"><\/a><\/div><script>document.addEventListener(\"DOMContentLoaded\", function() {    const emailLink = document.getElementById(\"email-link\");    const obfuscatedEmail = \"moc.ettengivzc@troppus\";    const realEmail = obfuscatedEmail.split(\"\").reverse().join(\"\");    const randomString = Array.from({length: realEmail.length}, () => Math.random().toString(36)[2]).join('');    emailLink.textContent = randomString;    emailLink.href = 'mailto:'+realEmail;\n                    emailLink.textContent = realEmail;});<\/script><h2>Z\u00e1kazn\u00edcka podpora<\/h2><p style=\"text-align:center;color:#6ab400;font-weight:bold;\">Online podpora je k dispoz\u00edcii 24 hod\u00edn denne<\/p><p>Pre r\u00fdchlej\u0161ie spracovanie va\u0161ej \u017eiadosti v\u00e1s \u017eiadame, aby ste uviedli svoju e-mailov\u00fa adresu zadan\u00fa po\u010das registr\u00e1cie, eviden\u010dn\u00e9 \u010d\u00edslo vozidla a d\u00e1tum objedn\u00e1vky. \u010eakujeme v\u00e1m za pochopenie.<\/p>\n<a style=\"display:block;width:100%;\ncolor:#fff;background-color:rgb(241, 23, 23);padding:10px 0;\nfont-size:120%;text-align:center;\" onclick=\"zE('messenger', 'open');return false;\" href=\"#\">Kontaktova\u0165 podporu<\/a>\n<!-- Start of Zendesk Widget script -->\n<script id=\"ze-snippet\" src=\"https:\/\/static.zdassets.com\/ekr\/snippet.js?key=fc8651a1-b5bf-4914-a59d-057a43523f5b\"> <\/script>\n<!-- End of Zendesk Widget script -->\n\n\n<script><\/script>\n<\/div>\n        \n\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" 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